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Noticeboard

New Telephone System


On Thursday 25th January 2018, Milton House Surgery is changing to a new telephone system and provider. This will feature call queuing and will eliminate the engaged tone that callers can experience during busy periods, improving telephone access to the surgery.


Changing telephone providers can be a tricky process and we ask that patients check the practice website for announcements should they experience problems getting in touch with the surgery around 25th January 2018. We will have mobile telephone backup available during the handover period.

Test Results


heart_and_stethoscopePlease call between 1.00 p.m. and 4.00 p.m. to enquire about your test results because our reception staff will have more time to deal with your request between these times.


Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.


When you take your test you will be told how long it will be before the results are returned to the practice.


It is your responsibility to check your results and to make a telephone appointment to discuss them with your doctor if your are advised to do so.

 
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