This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.


New Telephone System

On Thursday 25th January 2018, Milton House Surgery is changing to a new telephone system and provider. This will feature call queuing and will eliminate the engaged tone that callers can experience during busy periods, improving telephone access to the surgery.

Changing telephone providers can be a tricky process and we ask that patients check the practice website for announcements should they experience problems getting in touch with the surgery around 25th January 2018. We will have mobile telephone backup available during the handover period.

Nurse Practitioners

Sister Rachel Bell (f)

Rachel joined us in October 2012 having previously worked in nursing homes, Stoke Mandeville Hospital and more recently running hospital diabetic clinics for patients in the Dacorum area.

She specialises in diabetic care and will now be running the clinics previously run by either Dr Bunker or Dr Knowlden. She is a qualified nurse prescriber and is able to treat and prescribe for (if necessary) a whole variety of conditions.


Practice nurses are qualified and registered nurses. They can help with health issues such as family planning, healthy living advice, blood pressure checks and dressings. The practice nurses run clinics for long-term health conditions such as asthma or diabetes, minor ailment clinics and carry out cervical smears.
Sister Lucy Harrison (f)

Registered Nurse Lucy has been with us for over 5 years and is a very experienced practice nurse, having spent 18 years at her previous surgery.

Lucy is our lead nurse for Asthma, Family Planning, Travel Vaccinations and Warfarin monitoring.

Sister Louise Yeoman (f)

Healthcare Assistants

Healthcare assistants support practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement and new patient checks. They may act as a chaperone when a patient or doctor requests one.
Mrs Doreen Butterworth

Doreen has worked for us for over 5 years and provides a wide range of patient services, including blood taking, dressings, ECG's, New Patient Checks and NHS Health Checks.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website