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Noticeboard

New Telephone System


On Thursday 25th January 2018, Milton House Surgery is changing to a new telephone system and provider. This will feature call queuing and will eliminate the engaged tone that callers can experience during busy periods, improving telephone access to the surgery.


Changing telephone providers can be a tricky process and we ask that patients check the practice website for announcements should they experience problems getting in touch with the surgery around 25th January 2018. We will have mobile telephone backup available during the handover period.

Please be aware we are unable to fax prescriptions to Pharmacies outside our area for confidentiality reasons.

If you find yourself outside our area with insufficient medication, please contact the surgery for advice in the first instance. You may need to visit a local surgery/or NHS walk-in centre in order to obtain further supplies until you return.

 
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