We welcome new NHS patients wishing to register at our surgery providing they are or will be residing within our catchment area for a minimum of 6 months (evidence may be required) and subject to eligibility to receive NHS services. Some visitors to this country may need to be treated as a PRIVATE patient i.e. treatment subject to a fee being paid even though they may be residing here for 6 months or more - please speak to a Receptionist for further details.
If you wish to register as a patient with us, please collect a Registration Form and a New Patient Green Card from Reception. We like all our new patients to have a "New Patient Check" with one of our nurses and you will be encouraged to make an appointment for this. The purpose of such an appointment is to undertake some basic checks e.g. height, weight, blood pressure etc. and also to obtain some background information.
For full details of our acceptance and refusal policy for registering patients please click here
Catchment Area
Please click on the following link for an outline map of our catchment area. A more detailed map is available on Reception so please speak to a Receptionist if further details are required.
Temporary Patients
If you are temporarily staying in our area e.g. visiting a friend, returning from University etc. and need medical attention you can register with us as a "Temporary Resident". Details of any treatment given, consultation received etc. will be sent to your registered surgery. If you need to register as a Temporary Resident please speak to a Receptionist for further details.
Changes to your Registration details
If existing patients move out of our catchment area it will be necessary to ask them to register with a Practice nearer to their new home.
In order to maintain accurate records we do ask that you tell us of any change in your particulars e.g. name, address, telephone number (including mobiles) etc. It is imperative we hold an up to date contact number for you should we need to contact you quickly e.g. in the rare event that an appointment has to be rearranged/cancelled etc.
You can advise us of a change in your details by calling in to the surgery and obtaining a form from Reception or by sending us a letter. Unfortunately, we are unable to accept instructions by fax or e-mail.
Our Expectations of you
We expect you to:
Keep an appointment you have made. If this is not possible then please provide at least 24 hours notice of cancellation so that the appointment may be given to another patient
Treat doctors, nurses and other staff as you would wish to be treated yourself. We fully support the NHS Zero Tolerance policy – violent or abusive patients will be removed from our Practice list
Advise us of any change in your address/telephone number
Not use mobile telephones anywhere in the Surgery
Use our car park considerately. There is limited parking space for patients - if there is no space available, please do not double park or block the driveway as doctors may be called to an emergency at anytime.
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