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New Telephone System

On Thursday 25th January 2018, Milton House Surgery is changing to a new telephone system and provider. This will feature call queuing and will eliminate the engaged tone that callers can experience during busy periods, improving telephone access to the surgery.

Changing telephone providers can be a tricky process and we ask that patients check the practice website for announcements should they experience problems getting in touch with the surgery around 25th January 2018. We will have mobile telephone backup available during the handover period.

Ttelephone_brownelephone Appointments

Our doctors are happy to discuss a particular problem with you over the telephone and provide advice accordingly, hopefully avoiding the need for you to come to the surgery unnecessarily.

Specific times are allowed during the day for this purpose:

  • Between 12.00 p.m. and 1.30 p.m
  • After evening surgery 


However, the doctor may feel that you still need to come to the surgery as not all problems can be dealt with over the telephone.

Please speak with our receptionists if you require a telephone consultation

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