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Noticeboard

New Telephone System


On Thursday 25th January 2018, Milton House Surgery is changing to a new telephone system and provider. This will feature call queuing and will eliminate the engaged tone that callers can experience during busy periods, improving telephone access to the surgery.


Changing telephone providers can be a tricky process and we ask that patients check the practice website for announcements should they experience problems getting in touch with the surgery around 25th January 2018. We will have mobile telephone backup available during the handover period.

WHAT TO DO FIRST

In order to book a doctors' appointment using our online booking facility you first need to obtain your online registration details from the surgery.

To obtain this information please print off a form from here or write to our Patient Services Team or call in to the surgery to sign a form and these details will be issued to you.

Any family members will need their own log in details and will need to request these from us as well.

PLEASE NOTE: We can accept requests from parents on behalf of their children up to the age of 13. Older children will need to request the information for themselves.

 

WHEN YOU HAVE YOUR DETAILS

Once you have received your details you need to register online by using this link.

Once completed you can log in each time you want to book an appointment

 
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