milton house surgery

Notice Board

Important Notice to Patients

We are upgrading our computer system during September/October and this will have a temprary impact on some of the services we provide. Please click here for further details

New: Follow us on Twitter as "MiltonHouseSurg"

Twitter Home page

New: Travel advice

For our Top 10 tips for travellers, click here

You may also find the following website useful:

www.fitfortravel.nhs.uk

Summary Care Records

Many of our patients will be receiving information packs from the NHS about plans to upload a summary of your GP medical records onto a central computer system. The Packs provide information on the benefits of the proposal, the initial information to be uploaded, who will have access to it etc. Please take time to read it so you can make a balanced decision on whether or not you agree with the plans.

There is a central helpdesk which has been set up to help answer any questions you may have. You can access this by telephoning:

0845 603 8510

A statement within the Pack advises you to contact your GP to discuss the information which will or will not be shared. In order to avoid placing additional pressure on our appointments system, please telephone the surgery in the first instance and a member of staff will pass you to someone who can discuss the NHS Summary Care Record proposals with you. If it is necessary for a doctor to become involved the member of staff will speak with them and either get back to you themselves or arrange for the doctor to telephone you.

We are aware that any patient wishing to opt out of these plans needs to complete a form which entails visiting another website or telephoning the central helpdesk to obtain one. The completed form then needs to be sent to us so that an appropriate note can be made on your records.

To assist you in obtaining a form to opt out, you may prefer to download one from here . Alternatively, you may collect one from Reception when visiting the surgery.

Please remember, once completed your form (one for each registered patient) needs to be sent to us.

New Fees for Non NHS Services

We have revised our fees with effect from March 2010 - please click for details

Help to Quit Smoking

We have a member of staff trained as a "Stop Smoking Advisor" to provide a source of help to all our patients wishing to quit. This is in support of a local initiative.

If you are thinking of giving up then why not get some help and make an appointment with Helen at this surgery.

Alternatively, click on one of our "Useful Links" opposite to go to one of the available websites.

If you are successful in quitting for 4 weeks or more then please let us know.

Smoking Status

We remain in the process of updating the current smoking status for all our patients aged 15 or over. We need to know whether you have never smoked, are a current smoker or have stopped smoking (including the date you stopped).

We would therefore appreciate you taking the time to let us know either when telephoning the surgery or during a visit to the surgery.

Alternatively, you can send us an email with the information.

Online Appointment & NEW! Prescription Booking Service

Click on the link opposite to register or book an appointment online. It will help you to book an appointment when you have a spare moment and so avoid the early morning telephone call just when you can least spare the time.

Each patient will need to register separately to obtain their own log in details to ensure the appointment is made in the correct name.

Also by registering for online appointments you can now use our new online prescription ordering service.

If you have not yet registered you can write or send an email to Wendy Birtchnell, our Patient Services Manager.

New Venture

We have been in discussions with Mr Stephen Burrell, Consultant Gynaecologist & Obstetrician at Luton & Dunstable NHS Foundation Trust and also at Spire Harpenden.

It has been agreed that we will provide a surgery room here for Mr Burrell to enable him to see his patients locally for their initial consultation and for any follow up necessary.

Mr Burrell will be here on alternate Monday afternoons and Wednesday evenings each month starting from 1st April 2009 and appointments can be made via his secretary on 01582 623323.

Further information about Mr Burrell can be found by clicking here

Patient Survey Results 2008/09

Please click on the following link to view a summary of the 2008/09 survey results. Thank you to all patients who took the time to complete a survey form. To assist you in putting the answers into context you may see a copy of a blank survey form by clicking here

If you wish to comment on these results then please click here to send an e-mail to Geoff Smith, Business Manager

Extending GP Surgery Opening Hours

We are now open longer on two evenings per week and also every other Saturday morning.

Please click here for full details of our extended opening hours and the service to be provided.

Chlamydia Screening Service

We are now taking part in the new Beds & Herts Screening service for patients aged between 15 and 24 years old. Anyone in this age group who is worried they may have Chlamydia just needs to provide a urine specimen to the Screening service and they will let you have the result in two weeks. It is all very confidential and you can even elect to have a mobile phone text message advising the result.

You may speak in confidence to one of our nurses on the telephone about the Chlamydia Screening service or simply collect a home testing kit from our Reception desk.

Alternatively you can ring the service direct on 01582 891221 or visit www.c-sure.org.uk

NHS Choices

A new NHS website has been launched which brings together information about conditions and treatment alongside information about local services. Click on the following link to visit this site www.nhs.uk